TelAlert Case Studies
MIR3's TelAlert has successfully integrated with many clients to communicate with IT administrators as well as keep their global workforce informed and in touch. IT administrators are able to manage and respond to critical notifications and ensure maximum uptime of their network environment.
Southwest Airlines - Respond and Manage
Customer Problems Faster
TelAlert paid for itself in less than three months by alleviating downtime and providing faster problems solving solutions for both automated and manual messages entered into Southwest Airline's Help Desk.
APC Reduces Communication Costs
American Power Conversion (APC), an enterprise whose reputation is based on minimizing downtime and maximizing profitability, purchased TelAlert to help maintain the integrity of its own IT operations and reduce their communication costs.
Keeping NASA Flying High
Implementing MIR3's TelAlert system has allowed for automated notification, customized remote management and interactive voice response to ensure proper security and effectiveness throughout the NASA network.
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