HIGH SPEED INTELLIGENT NOTIFICATION FOR CRISIS MANAGEMENT, MOBILIZATION AND FIRST RESPONDER COMMUNICATION
MIR3 inAlertCenter™ Intelligent Notification™ (IN) replaces manual phone trees and cumbersome paging systems with a high-speed, carrier-grade platform that automatically delivers messages to recipients on whatever communication device they have at hand. The result is guaranteed, timely and managed emergency and non-emergency communications.
MIR3 INALERTCENTER - DEPARTMENTAL NOTIFICATION MADE EASY
inAlertCenter is a proven communication infrastructure that allows designated individuals to send a notification via the Internet or by phone simultaneously to tens of thousands of users over a carrier-grade high-speed platform.
The notification is delivered to each recipient’s primary communication device (based on time of day and other factors). If a person doesn’t respond, the message is delivered to the recipient’s secondary device until a response is received.
When received, the recipient chooses from pre-defined options that initiate actions (call into a conference line) or resolves problems (indicate if the person is available for immediate mobilization to an emergency site). Additionally, the system keeps an audit trail to provide detailed historical and real-time reports.
THE SOLUTION OF CHOICE FOR CRISIS MANAGEMENT, MOBILIZATION AND FIRST RESPONDER COMMUNICATION
When a business or a government organization needs to communicate critical events in a guaranteed, timely and managed fashion, inAlertCenter IN is the proven answer. As listed below, businesses and government agencies alike use inAlertCenter to streamline and manage critical communication activities and information flow.
- Military – Mobilizing and recalling troops
- Police agencies – Notifying first responders
- Government/Municipalities – Alerting citizens in times of crisis or evacuation
- Homeland Security groups – Mobilizing and communicating with response teams
- School districts – Contacting parents, students and staff about school closings and other emergencies
- Global 2000 corporations – Communicating with employees, boards of directors, partners, vendors, customers and shareholders about important information or critical events that disrupt business or financially impact the company
BENEFITS AND VALUE TO THE ORGANIZATION
- Available as hosted or as a deliverable product behind customer firewall
- Unlimited devices for each user
- "Intelligent" calling strategy supporting automatic escalation to alternates and the ability to initiate a second notification based on responses to the first notification
- Streamlined administration
- Intuitive interface
- Real-time monitoring
PRODUCT HIGHLIGHTS
- Support for an unlimited number of telephony ports for reliable delivery to tens of thousands of users
- Call bridging into call centers, emergency lines and conference calls
- Find/follow recipients based on their chosen device and calendar schedule
- Complete 128-bit SSL security encryption, with end-user authentication
- Rapid import of contact information from CSV file format and Microsoft® Windows® Outlook®
- Recorded voice and text-to-speech (TTS) messaging
- Recipient confirmation and question & answer polling
- Detailed reporting and metrics
inAlertCenter Data Sheet
MIR3’s inAlertCenter replaces manual phone trees and cumbersome paging systems with a high-speed, carrier-grade platform that automatically delivers messages to recipients on whatever communication device they have at hand.
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UNIVERSITY OF PENNSYLVANIA CONTACTS OVER 53,000 PEOPLE IN RECORD TIME WITH MIR3'S MASS NOTIFICATION AND RESPONSE PLATFORM
November 4, 2009
MIR3 announced that in the past week its platform, in use by the University of Pennsylvania for its UPennAlert Emergency Notification System, had undergone an annual campus-wide test by the University's Division of Public Safety. This safety drill was conducted to ensure that all campus constituents—some 53,000 students, faculty and staff—continue to be notified with critical, accurate information in the event of any emergency.