Enterprise Communications
Enterprise Communications: Whatever the job, wherever it is, whoever's involved -- enterprise communications are all the internal and external communications required to get people together to get a job done.
Business Continuity/Disaster Recovery
Make your BC/DR process faster and more proactive:
- Speed notification and response times as critical events unfold
- Coordinate BC/DR efforts and link to software-generated BC/DR plans
- Track and bring people together before, during or after a disaster
- Reduce business risk by returning more quickly to "business as usual"
- Facilitate emergency communication drills
- Comply with regulatory controls regarding timely disclosure of business interruptions
Information Technology
Automate notifications relating to IT service interruptions:
- Link network management software with automated two-way alerts to IT staff
- Notify users and customers of IT-related service/business process disruptions
- Reduce vulnerability and downtime by responding more quickly to IT events
- Coordinate IT and Call Center staff
- Ensure achievement of Service Level Agreements and comply with regulatory controls
Business Operations
Create a unified platform for generating and managing notifications for any communication-dependent business operation:
- Integrate business processes across multiple functions within the enterprise
- Improve workflow to reduce operational costs
- Leverage new digital channels to provide more flexible and personalized customer, partner and investor communications strategies
- Improve customer service, employee satisfaction and investor relations through more timely, relevant, and contextual content
- Increase product and service differentiation using strategies such as one-to-one marketing
Corporate Messaging
Use a unified platform for generating, managing and tracking all types of internal communications, including those relating to:
- Facilities management
- HR policies
- Scheduling and staffing
- Employee education
- Executive messages
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UNIVERSITY OF PENNSYLVANIA CONTACTS OVER 53,000 PEOPLE IN RECORD TIME WITH MIR3'S MASS NOTIFICATION AND RESPONSE PLATFORM
November 4, 2009
MIR3 announced that in the past week its platform, in use by the University of Pennsylvania for its UPennAlert Emergency Notification System, had undergone an annual campus-wide test by the University's Division of Public Safety. This safety drill was conducted to ensure that all campus constituents—some 53,000 students, faculty and staff—continue to be notified with critical, accurate information in the event of any emergency.