MIR3 is the leading Intelligent Notification Global Enterprise Platform, providing two-way notification communication suitable for any industry, business or operation.
Organizations globally have implemented the MIR3 Intelligent Notification (IN®) platform and TelAlert's® family of products to assure rapid, reliable, and cost-effective communication with anyone, anytime and anywhere. IN and TelAlert notification solutions are currently trusted by the vast majority of companies on the Fortune 100, over 100 esteemed colleges and universities, and numerous local, state and federal agencies.
In an urgent situation, time is of the essence. Our Software-as-a Service (SaaS) notification solutions are easy enough for even those who are unaccustomed to using those all too often complicated communication devices. Experienced MIR3 Technical Specialists are available 24-hours a day, 7 days a week to assist customers with the installation, configuration, and use of all MIR3 products. MIR3 conducts regular usability studies ensuring that we continue to be the most user friendly and most accessible notification system available.
MIR3 Technology work with almost every existing software application containing contact information or business continuity plans. The IN product line integrates with enterprise applications or databases using Web Services (SOAP 2.3). MIR3's effective configuration files ensure that your current systems will continue to perform at the expected levels.
MIR3's cutting edge technology antiquates older notification and alerting technologies. Whether it is delivering our notification solution as a superior SaaS or installed directly into a working environment, MIR3 systems are fully automated and scalable for enterprise deployment. Our technology consistently provides non-stop messaging, synchronization of messaging data as well as a redundant and resilient messaging network. Customers can be certain their business will continue even in the midst of a disaster.
Whether your organization is health care or government related, MIR3 understands the important task of keeping sensitive data secure and confidential. Many of the MIR3 operations are password and PIN validation protected and ensures the safety of your organization's information. MIR3 implements rigorous security measures at all levels protecting all facets of customer information.
The MIR3 Intelligent Notification (IN) platform is designed and optimized to meet the unique challenges each industry faces. Featuring MIR3's Enterprise Access Control™ (EAC) allows designated users to send time sensitive communications to pre-determined departmental zones, operational groups, customers or other employees based on pre-defined security access. Managing remote and international business operations dispersed IT centers and global operations during a disaster and internal communication are strengthened when utilizing the MIR3 system.
The MIR3 Self-Service Portal allows customers to resolve basic inquiries without contacting customer service representatives. An assigned technical contact is available 24/7/365 for assistance.
MIR3 understand the cultural diversity that exists within the work place in all industries. Whether you are corresponding internationally or with a wide variety of nationalities within your organization, the MIR3 notification and alerting systems will deliver your messages in the recipient's chosen language. Additionally, MIR3 offers preferred routing for international calls, spans multiple time zones, and provides unlimited devices for each user.
MIR3 strives to provide our customers with the best resource and technical assistance possible to maximize your MIR3 investment. We are committed to customer satisfaction and meeting our Service Level Agreements (SLAs).
Rapidly and reliably notifying the masses for any situation completes only half a task. With MIR3's real-time notification and alerting technology, users are equipped with up-to-the-second information regarding message status. Confirmations are quickly retrieved. Additionally, once a contact's device of choice is unavailable, MIR3's system escalates messages to the next device or person on the escalation list. Real-time reporting gives users peace of mind knowing that messages are being received and delays or miscommunication are being avoided.