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At MIR3 - TelAlert, our commitment in supporting our customers is second to none. When you contact us, you get immediate attention from our support engineers.

For customers who have a current Support and Maintenance Plan, we offer two levels of support:

Standard Technical Support* Priority Technical Support
+1.510.903.4078
TelAlertSupport@telalert.com
Online Support Form
Monday-Friday, 5am-5pm Pacific Time		 Method 1: Fill out the
Online Priority Support Form
Interactive Voice Response: +1.510.286.8342
Method 2: Call Priority Support Phone No.
(Refer to Priority Support Guidelines Sheet)

  • Companies that are evaluating TelAlert receive Standard Technical Support during the evaluation period.

Other TelAlert Support Links

>Request Change of IP Address
>Get Permanent Key
>Get Upgrade Code
>Request Login ID/Password
>Request Documentation
>Visit TelAlert Forum (Not for urgent support issues!)
 
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